English

FAQ

background image
Where is GuWanjia Lock Industry based?

GuWanjia Lock Industry is located in Yongkang, Zhejiang, the well-known hardware capital of China. We are an international enterprise integrating R&D, production, and sales of locks and security products.

Are your products suitable for the Russian market?

Yes. We have focused on the Russian market for 3 years and developed smart locks, door handles, lock cylinders, and custom villa doors specially adapted to the local climate, usage habits, and security requirements.

Do you have a local center in Russia?

Yes. We have set up a direct business center at the 19 km Market in Moscow to provide local support and services for Russian customers.

What support do you provide to partners?

We provide professional installation guidance and training, helping partners complete smart lock installation efficiently within about 10 minutes.

Do you offer smart system support?

Yes. We provide an easy-to-use smart APP for remote management, authorization distribution, and real‑time status monitoring.